Refund Policy
A legal disclaimer
1. General Refund Policy
At Craft Daze LLC, we strive to provide high-quality products and services. If you are unsatisfied with your purchase, please review the refund policies below.
2. Refunds for Physical Products
We accept returns for unused and unopened items within 7 days of delivery.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds will be issued to the original payment method after inspection.
3. Refunds for Crafted Items from parties
Due to the nature of handmade crafts, all sales are final, and no refunds will be issued for breaking or damages to an item crafted by yourself or your guests
4. Cancellation & Rescheduling Policy for Private Events & Parties
If you need to cancel your event, the following refund policy applies:
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4+ weeks’ notice: Full refund
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2 weeks’ notice: 50% refund
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Less than 2 weeks’ notice: No refund
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If you need to reschedule, we require as much notice as possible. The new date must be within six months of your original booking. Rescheduling is subject to availability.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue. We will replace the item or offer a refund.
6. Processing Time for Refunds
Refunds typically take 5-10 business days to process, depending on your bank or payment provider.
7. Contact Us
If you have any questions about our refund policy, please contact us:
Craft Daze LLC
Email: CraftDazeWithBree@gmail.com
Phone: 515-318-7990
Thank you for choosing Craft Daze LLC!